Get In Touch
+123 456 7890
+123 456 7890
info@flipperzero.work
support@flipperzero.work
Flipper zero shop no C-12, Near Trade mart, New Delhi 110078
Frequently Asked Question!
There are several ways to request a refund:
If less than 2 hours have passed since you purchased the product, you can cancel the order and get a full refund. Go to My orders, tap the order you want to cancel and tap the “Order cancelation” button on the bottom of the order page.
If the quality of the product you’ve received is significantly worse (the item is defective, damaged (if such circumstances are not specifically noted in the description) or the information provided in its description turns out to be substantially incorrect) than the description on the Joom website. Go to My orders, tap the order you want to refund and tap “Product related issues”
If 60 days (or extended period according to Refund Terms) since the purchase date have passed and your order has not yet been delivered. Go to My orders, tap the order you want to refund and tap “No” on a green pop-up.
If you have changed your mind on a purchase within 14 days of receiving a product. Go to My orders, tap the order you want to refund and tap “Product related issues”
1. Refunded monies are transferred only to the card you’ve used to make your purchase.
2. We aim to complete the refund process for valid claims within less than 14 days. Our usual processing time is 2-3 days.
t is easy to make a purchase from the Joom website.
Choose a product, pick a variant (colour, size, bundle option)
“Add to cart”
Сhoose the quantity (the default quantity is 1)
“Buy”
“Next”
Input your personal data and shipping information
Check the data and confirm your order.
Input bank card data: card number, expiration date and CVV code (card data is encrypted and processed only by the billing system of a bank)
The merchant will receive your order information 2 hours after payment. So if you change your mind within 2 hours of purchase, you can cancel the order at the bottom of the order page (see “How to request a refund”, above).
You will be entitled to a full refund if:
More than 75 days since the purchase date have passed and the product has not been delivered. This period may be temporarily extended in specific cases. You will be notified about any such extension before your order is accepted.
Product quality is significantly worse than that in the relevant product description (the item is defective, damaged (if such circumstances are not specifically noted in the description) or the information provided in its description turns out to be substantially incorrect) on the Website or in the App and there is no way you can enjoy the product properly.
You have changed your mind on the purchase within 14 days of receiving your product and you have not used the product or done anything to it that makes it no longer saleable as new. Please note that you must return each item in the same condition in which you received it. This means that new items must be returned new, unused and complete. Used items must not have any additional signs of use or damage.
Neither Flipper Shop nor its licensors or suppliers makes any representations or warranties concerning any content contained in or accessed through the Service, and we will not be responsible or liable for the accuracy, copyright compliance, legality, or decency of material contained in or accessed through the Service. We (and our licensors and suppliers) make no representations or warranties regarding suggestions or recommendations of services or products offered or purchased through the Service. Products and services purchased or offered (whether or not following such recommendations and suggestions) through the Service are provided “AS IS” and without any warranty of any kind from Flipper Shop or others (unless, with respect to such others only, provided expressly and unambiguously in writing by a designated third party for a specific product). THE SERVICE AND CONTENT ARE PROVIDED BY Flipper Shop (AND ITS LICENSORS AND SUPPLIERS) ON AN “AS-IS” BASIS, WITHOUT WARRANTIES OR ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported YOUR country. When ordering from THE WEBSITE OR VIA APP, YOU ARE THE importer and must THEREFORE comply with all laws and regulations of the YOUR country.
You will be responsible for paying, withholding, filing, and reporting all taxes, duties, and other governmental assessments associated with your activity in connection with the Service, provided that Flipper shop may, in its sole discretion, do any of the foregoing on your behalf or for itself as it sees fit.
The failure of either you or us to exercise, in any way, any right herein shall not be deemed a waiver of any further rights hereunder. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated, to the minimum extent necessary, so that these Terms shall otherwise remain in full force and effect and enforceable.
You and Flipper shop agree that these Terms are the complete and exclusive statement of the mutual understanding between you and Flipper shop, and that it supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms.
You hereby acknowledge and agree that you are not an employee, agent, partner, or joint venture of Flipper shop, and you do not have any authority of any kind to bind Flipper shop in any respect whatsoever.
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